Arbo-Quebecium

Privacy Policy

Privacy Policy of the Website www.arboquebecium.com

With the evolution of new communication tools, safeguarding privacy has become a critical concern. Therefore, we are committed to respecting the confidentiality of the personal information we collect.

Scope of the Policy

By browsing the Site, whether logged into an account or not, you agree to the terms and conditions of this Policy. If you continue using the Site after a new version of this Policy is posted, you thereby consent to the changes and are bound by them. By providing us with your information, you consent to its collection and use as defined in this Policy.

Collection of Personal Information

Arbo-Quebecium may obtain personal information from you when you communicate with us via telephone, email, or the Site's form. We collect the following information:

  • Last name;
  • First name;
  • Mailing address;
  • Postal code;
  • Email address;
  • Phone number / fax;
  • Profession.

The personal information we collect is gathered through forms and the interaction established between you and our website. As also mentioned in the following section, we use cookies and/or logs to gather information about you.

For more information about the protection of your personal information and your related rights, you can contact the Office of the Privacy Commissioner of Canada or the Commission d'accès à l'information du Québec.

Forms and Interaction

Your personal information is collected through forms, namely:

  • Website registration form;
  • Order form.

The collected information is used for the following purposes:

  • Order tracking;
  • Information / Promotional offers;
  • Statistics;
  • Contact;
  • Website management (presentation, organization).

Your information is also collected through interaction established between you and our website in the following ways:

  • Statistics;
  • Contact;
  • Website management (presentation, organization).

The collected information is used for the following purposes:

  • Forum or discussion area;
  • Comments;
  • Correspondence;
  • Information or promotional offers.

Log Files and Cookies

We collect certain information through log files and cookies. This mainly includes the following information:

  • Your IP address (e.g., 123.456.789.012);
  • Pages visited and queries made on the site;
  • Date and time of page access.

The use of such files enables us to do two things:

  • Order tracking;
  • Statistics.

Most automatically transmitted information does not reveal your identity. It is collected due to technological requirements inherent in internet navigation.

Consent

Upon your first visit to Arbo-Quebecium's site, a pop-up window explaining cookies will appear. By clicking "Accept" to close the pop-up window, you agree to Arbo-Quebecium's Terms of Use and Privacy Policy. If you disagree with the Terms of Use and Privacy Policy, please cease using Arbo-Quebecium's site. You can also disable cookie usage through your browser, but please note that the Site might not function properly.

Enable / Disable and Delete Cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies should not be placed. Another option is to change your browser settings to receive a message each time a cookie is placed. For more information about these options, refer to the Help section of your browser.

Please note that Arbo-Quebecium's site may not function correctly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you revisit the site.

Your Rights Regarding Personal Data

You have the following rights concerning your personal data:

  1. You can request access to data about you processed by Arbo-Quebecium;
  2. You can object to the processing of your personal data;
  3. You can request an overview of data processed about you in a commonly used format;
  4. You can request correction or deletion of incorrect or outdated data;
  5. You have the right to withdraw your consent at any time, subject to reasonable notice and contractual or legal restrictions. You will be informed of the implications of such withdrawal;
  6. You have the right to address our organization with an objection regarding any violation of privacy laws and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact Arbo-Quebecium using the contact details provided by the designated person at the bottom of this policy. If you have a complaint about how Arbo-Quebecium handles your data, we would like to know.

Sharing of Personal Information

Arbo-Quebecium commits to not commercializing the collected personal information.

Unless otherwise indicated in this statement, the personal information you provide will not be disclosed to third parties without your permission. In the event that Arbo-Quebecium engages in a merger, acquisition, or any other form of asset sale with another organization, the personal information we have collected will be part of the assets transferred to that organization. Arbo-Quebecium undertakes to ensure the confidentiality of personal data and to inform you before such data is transferred or subjected to new privacy rules. If you do not want your personal information to be used by this other organization, you can ask them to delete it.

Security

he personal information we collect is stored in a secure environment. Those working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol;
  • Access management - authorized person;
  • Access management - concerned person;
  • Computer backup;
  • Identifier / password.

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism provides complete security, there is always some level of risk when using the internet to transmit personal information.

Right of Access

You can exercise the rights outlined in this Policy or address any other questions or complaints regarding Arbo-Quebecium's practices concerning personal information protection by contacting Arbo-Quebecium:

Contact person's name: Frédérick Gladu

Email: frederick.gladu@arboquebecium.com

Website section: http://www.arboquebecium.com/fr/usager/profil/

Label

Our commitments regarding personal information protection meet the requirements of the following program:

Thawte (https://www.thawte.com/about/index.html).

*Modification of this Policy*

Arbo-Quebecium reserves the right to modify or supplement this Policy at any time at its sole discretion. Any significant modifications that may impact how we handle your personal information will be published in this document.

Arbo-Quebecium asks users to review the up-to-date version of the Policy. If you disagree with any modification to this Policy, please cease using the Site. Continuing to use these services after a new Policy comes into effect constitutes your acceptance of it.

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This page was last modified on August 29, 2023, and applies to citizens and legal permanent residents of Canada.